Today, more than at any other time, a building manager’s obligations and expectations are greater than ever. Apart from COVID-19, tenant expectations in commercial and residential buildings are high, as are regulatory norms.
In this context, allocating resources to ensure that each property is well-maintained and operationally efficient is more critical than ever.
The difficulty for the majority of property management professionals is that, when juggling long-term goals, day-to-day responsibilities, and working with property owners and tenants, maintenance may easily be forgotten.
Partnering with a Facility Management Company
This is why the majority of building managers choose to partner with reputable facility maintenance firms and delegate this specific task to them.
While this is a simple and obvious solution, selecting the best service provider can often be far from it. To be sure, there are no shortage of options available, but selecting a partner in the process—as opposed to simply hiring help—is critical to success.
Consider the following factors when selecting an efficient, skilled, and experienced facilities maintenance service for your portfolio:
#1: Seek out providers of integrated solutions to help you simplify your processes
While you may choose to research several organisations for their specific areas of expertise, partnering with a service provider that offers comprehensive solutions is always a good option.
This guarantees that you deal with a single service provider for all of your facility management needs, including cleaning, indoor and outdoor maintenance and general repairs.
Apart from streamlining your workflow and minimising back-and forth with multiple parties, engaging with a single supplier who takes an integrated approach to facility care and management ensures that your portfolio receives a consistent level of service and quality.
#2: Take into account their own vigilance with regard to internal compliance.
Given the quick evolution of regulatory regulations and judgements in this business, particularly in light of previous crises, and the increased expectations renters now have, rigors compliance across the properties you manage is critical.
Regardless matter how basic and uncomplicated facility maintenance appears, it is critical to question about your service providers’ commitment to compliance.
This includes everything from their internal governance and procedural frameworks to the compensation provided to their employees; everything is critical to your performance as a building manager and the buildings you manage.
Apart from streamlining your workflow and minimising back-and forth with multiple parties, engaging with a single supplier who takes an integrated approach to facility care and management ensures that your portfolio receives a consistent level of service and quality.
#3: Collaborate with a qualified and certified team
Now, more than ever, facility maintenance firms’ credentials, expertise, and accreditations are critical. It not only guarantees that they possess the necessary skills and knowledge to do their duties, but also that they assist you in operating and maintaining your properties in accordance with industry standards and regulatory regulations. Additionally, highly competent service providers of this calibre guarantee that your properties adhere to the newest industry best practises, from the use of eco-friendly and sustainable cleaning solutions to skilful repair and maintenance work that you can count on to be done right the first time.
#4: Seek for specialist account management assistance.
Another factor to consider when evaluating facility maintenance providers is whether they offer specialised relationship management. When you’re juggling several tasks and activities, the last thing you want to deal with is complexity, uncertainty, or miscommunication between you and your service providers.
A dedicated point of contact guarantees that you receive help from a professional who is intimately familiar with the peculiarities and requirements of each of your properties and keeps track of every maintenance work performed.
With this type of assistance, you may save valuable time that would be spent otherwise working with various points of contact to keep your properties in outstanding condition.
Select the best facilities management company to simplify and enhance building management.
Honey Beez & Co, provide expert-led integrated facility management services, including cleaning, maintenance, construction and labour hire. When you entrust Honey Beez with the management of your properties, you can be certain that they will not only look polished and be hygienically clean, but will also be operationally effective and compliant.